RAW Fitness
Terms & Conditions




Please read and agree to R.A.W. STUDIO TERMS AND CONDITIONS below:


  • ·       First Class Offer
  • ·       Opening Times
  • ·       Class Payments and Bookings
  • ·       Cancellation policy  
  • ·       Class regulations and PAR-Q
  • ·       Privacy Policy
  • ·       Covid 19 Regulations and Cleanliness
  • ·       Personal Training
  • ·       Parking
  • ·       Onsite Safety

 

First Class is FREE

All newcomers to R.A.W. Studio get to try out their first class for FREE we ask you to come 15 minutes before the class begins to meet the instructor and have a short introduction to the Studio and the class.

Opening Times

R.A.W. Studio Class times are available to view on the Club Right App and on our website: www.rawfitness.fit if any changes to class times are made you will be informed via email or text.

Class Payments and Bookings

All Class payments and bookings can only be made on Club Right app you may purchase 1 class at a time or a block of 10 classes. Your class credits cannot be transferred to other class users and are non-refundable unless you cannot attend due to relocations or ill health.

If you have previously transferred money for class credits this service is no longer available.

Cancellation Policy

You may cancel your class up to 12 hours prior to the start of the class for a full refund, you may cancel your class within 12 hours before the start time, however, you will be charged unless the place is taken by another class user,

Class Regulations and PAR-Q (Pre-Activity Questionnaire)

When you attend your first class please arrive 15 minutes before the class to meet the instructor for a short induction other class users please only enter the studio and start using the equipment when the instructor is present and ready to start the class.

PAR-Q’S must be filled out on the Club Right App and please inform the instructor if you have any injuries or if you need to make any adaptations to your workout. It is your responsibility to update your PAR-Q should any details change all this information is confidential and WILL NOT be disclosed.

Privacy Policy

Any information given on the Club Right App is confidential and never shared with a third party, any information disclosed to a member of the R.A.W. Fitness team is also confidential and never shared.

From time to time videos and photographs will be taken during a class or personal training sessions for use on social media for marketing purposes, if you do not want any pictures to be shared please advise a member of the R.A.W.Fitness team.

Covid 19 Regulations and Cleanliness

We have always prided ourselves on cleanliness and even more so now, all our equipment is 2 metres apart and we ask you to respect the 2-metre rule throughout the studio. We provide hand sanitiser and ask you to use this on entry and exit and throughout the class when necessary. During all classes, you will not share equipment and where you do we ask you to wipe it down with the cleaning products available.  

Personal Training

All Personal Trainers operate independently from R.A.W.Studio any agreements are between the client and the PT and R.A.W.Fitness is not liable for any dispute be it financial or health and safety and insurance implications. 

On-site safety

R.A.W.Studio is situated at RED SCAR BUSINESS PARK and from time to time the barrier at the main gates may be closed, the security guard will lift this barrier for you when telling them you are visiting the studio at Unit A73. R.A.W.Studios offer lockers for the safety of your belongings, but will not be liable for any lost belongings. We operate with CCTV in both Studios to keep you and your belongings safe. CCTV does not operate in the upstairs rooms for massage and therapy.  We offer shower facilities that are checked and cleaned on a daily basis. All our instructors hold a first aid certification, first aid kits and a defibrillator is available on-site.

Parking  

Please use the car park when attending classes and PT do not park in front of anyone else's unit. The areas outside units are for loading and unloading purposes only, If you have a disability or you are visiting Georgia for therapy and need close access to the Studio please park outside R.A.W.Studio only.